Shipping and Returns
Now Shipping to Pet Lovers Worldwide!
- United States - 20 to 40 days delivery
- Australia - 15 to 30 days
- UK - 10 to 25 days
- Canada - 20 to 30 days
- New Zealand - 15 to 30 days
Europe
- Austria - 20 to 40 days delivery
- Belgium - 25 to 35 days
- Croatia - 20 to 30 days
- Denmark - 20 to 40 days
- Estonia - 15 to 25 days
- Finland - 20 to 40 days
- France - 30 to 40 days
- Germany - 25 to 35 days
- Greece - 25 to 35 days
- Hungary - 20 to 40 days
- Iceland - 25 to 40 days
- Ireland - 20 to 30 days
- Italy - 30 to 40 days
- Netherlands - 25 to 35 days
- Norway - 20 to 30 days
- Portugal - 20 to 40 days
- Russia - 20 to 40 days
- Slovenia - 20 to 30 days
- Spain - 30 to 40 days
- Sweden - 15 to 25 days
- Switzerland - 15 to 25 days
Asia
- Hong Kong - 15 to 25 days delivery
- Indonesia - 20 to 35 days
- Japan - 20 to 40 days
- Singapore - 20 to 40 days
- Thailand - 15 to 25 days
- Malaysia - 20 to 30 days
Middle East
- Bahrain - 25 to 40 days delivery
- Cyprus - 25 to 40 days
- Lebanon - 40 to 60 days
South America
- Mexico - 20 to 40 days delivery
- Chile - 20 to 30 days
- Peru - 45 to 60 days
Don’t see your country? Ask us here!
https://ilovemy.pet/pages/contact-us
Shipping Dispatch Time
Most products ship within 3-7 days. Some products may take longer to ship if mentioned on the respective product page.
Package Tracking
Within 3-7 days of you placing an order, we’ll share with you your package tracking number(s).
Each product ordered will have a unique package tracking number which is traceable from origin to delivery address online.
Your online package tracking number and url will be emailed to you as available.
Returns
As our products are shipped internationally, it's fairly impractical to offer returns. We're very happy for you to mail us the product back, but return shipping costs from your country may be higher than the cost of your purchase.
Should your product not be as described, we'll need your help with photos of the delivered product, and will offer you a full refund. Please do contact us below should you have any concerns regarding your order:
https://ilovemy.pet/pages/contact-us
Defects & Damages
Should you receive a defective, damaged or incomplete product, please let us know at the earliest.
We’ll need your help with photos of the damaged or incomplete product and will offer a full or part refund.
Late Delivery or Non-Delivery
Should your package not arrive, or arrive any later than 65 days, we’ll give you a full refund, and request you to purchase the item again from us as it gets delivered, which 99.9% it will.
Feb 2020 Update - Owing to the recent Corona virus lockdowns, package delivery time may be longer on a case-by-case basis.
Please note packages showing delivered by USPS or any other mailing service will not be refunded. We request you to provide a safe place for the package to be delivered.
We only work with international shipping providers who offer online mail tracking and reliable delivery.
WHY Shop on iLoveMy.Pet? 🤔
1. Unique Products 😍 - We find and curate unique products for pet lovers. We take pride in offering the cutest pet themed products for pet lovers not yet available on leading ecomm websites.
2. 100% Secure Purchase 🔒 - We use PayPal as our payment gateway so all purchases on our website are 100% secure and covered by PayPal Buyer Protection.
3. 100% Money Back Guarantee 🛡️ - PayPal Buyer Protection ensures you get what you order. Get a full refund if an eligible order isn't significantly as described, or doesn't arrive at your doorstep.
4. Add Joy to Life 😃 - Life is about finding joy in small things, and our website offers small products that will offer you, your family and friends daily smiles for years to come. So what are you waiting for, order home these cutest and most adorable gifts for pet lovers today!
Have any Questions? Ask us!